Guest Services


1-877-746-7452


Great Lakes Crossing Outlets' knowledgeable and friendly Guest Services staff is ready to help you with any questions about our stores, Ticketmaster, Gift Cards and attractions. Visitor amenities include complimentary wheelchairs, and motorized scooters.  Guest Services is available in District/Entry 6 during all mall hours or by telephone at (248) 454-5000.

ATMs
Convenient Bank of America ATMs are located in District 3, Entry 7 at in the Food Court.

 

Children's Play Area
Try out our life-size picnic play area located in the Food Court. Climb a huge cupcake, giant ladybugs and a mammoth hot dog at a larger-than-life picnic. 

Disabled Services 
Wheelchairs are available at Guest Services located in District/Entry 6. Wheelchairs are available on a first-come, first serve basis. A refundable deposit of $20 is required.

Locker Rentals
Storage lockers of different sizes are available for rent at Entry 1, Entry 2, Entry 4, and in the cut-through hallway between District 4 and District 9.

Shopping Cart Rentals
Planning to shop until you drop? Shopping cart rentals are available at five entrances: Entry 1, Entry 4, Entry 6, Entry 7 and Entry 8.

Great Lakes Crossing Outlets American Express® Gift Card
Mall gift cards are available in denominations from $20 to $500 with complimentary gift bag at the Guest Services desk located in District/Entry 6 or online. Gift cards can be redeemed at all stores and restaurants that accept American Express.

Ticketmaster Retail Location
Great Lakes Crossing Outlets offers a Ticketmaster retail outlet at the Guest Services Desk in District/Entry 6.

 

Pepsi

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