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Great Lakes Crossing Outlets


Great Lakes Crossing Outlets is the market's dominant retail outlet and entertainment destination, attracting customers throughout the Midwest and Canada. With 185 manufacturer's outlets and traditional retail stores, Great Lakes Crossing Outlets is Michigan's only enclosed value-regional mall.

Today's Hours:

10:00 AM - 9:00 PM

Address:

4000 Baldwin Road, Auburn Hills, MI 48326

Phone Number:

(248) 454-5000

Details


Your Destination for Michigan Exclusives

Great Lakes Crossing Outlets has over 50 stores and restaurants that can't be found anywhere else in Michigan, including Bass Pro Shops Outdoor World, Disney Store Outlet, Rainforest Café, Saks Fifth Avenue Off 5th, Neiman Marcus Last Call Clearance Center, Victoria's Secret Outlet and Toby Keith's I Love This Bar & Grill—just to name a few!

 

It's all about location!

With a full mile of visible center frontage from the freeway, Great Lakes Crossing Outlets is easy to get to as it is served by two major interchanges off I-75—Baldwin Road and Joslyn Road.

 

Hungry Yet?

The shopping center is home to Michigan's largest food court (1,000 seats) and seven full-service restaurants ranging from Toby Keith's I Love This Bar & Grill, offering southern-style fare and live entertainment, to Miyako Japanese Steakhouse, where hibachi chefs prepare the food right in front of you!

News


LEGOLAND® Discovery Center Coming Exclusively to Great Lakes Crossing Outlets

LEGOLAND® Discovery Center Coming Exclusively to  Great Lakes Crossing Outlets

Attachment
Posted Mar 16th, 2015

Construction will begin this summer on LEGOLAND® Discovery Center Michigan at Great Lakes Crossing Outlets. The attraction will join Sea Life as a premier destination for adults and children when it opens at the center in Spring 2016.LEGOLAND Discovery Centers are unique indoor attractions based on the popular LEGO brick.

Click here for photo.

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FAQs



Where are the restrooms?

Great Lakes Crossing Outlets provides three restroom locations for men, women and family.

  • Location 1 - hallway between Districts 1 and 3
  • Location 2 - hallway between Districts 4 and 9
  • Location 3 - Food Court

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Where can I get a wheelchair?

Guest Services, located in District/Entrance 6, provides complimentary wheelchairs with a $20 cash deposit on a first-come, first-serve basis. We recommend you visit early to ensure availability. The deposit will be returned upon the return of the wheelchair to Guest Services.

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Where are the restaurants?

  • Bar Louie is located in District 6
  • Kerby's Koney Island is located in District 8
  • Johnny Rockets is located in District 6
  • Miyako Japanese Steakhouse is located in District 6
  • Rainforest Café is located in District 7
  • Toby Keith's I Love This Bar & Grill is located in District 9

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Do you have a Children's Play Area?

The Children's Play Area is located in the Food Court between Districts 6 and 7. Children can enjoy a "Picnic" themed area complete with large scale food and bugs for climbing. Seating is available for parents inside the Play Area. Please note that the Play Area is unsupervised and has a height limit of 42 inches. No food or strollers are allowed inside the area. The Play area closes from 2:00 p.m. - 2:30 p.m. every day for cleaning.

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Do you charge for shopping bags?

Shopping bags are complimentary to registered groups of 10 or more people. Great Lakes Crossing Outlets does not sell shopping bags.

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Do you have an elevator?

There is not an elevator at the shopping center because Great Lakes Crossing Outlets is a single-level mall.

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Where is the Food Court?

The Food Court is located between Districts 6 and 7, easily accessible from Entry 6 or 7.

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Where is your lost and found?

Lost and found is located at Great Lakes Crossing Outlet's Security Office in District 2.

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Where can I purchase a mall gift card?

Great Lakes Crossing Outlets gift cards are available to purchase at Guest Services, located in District/Entry 6. Great Lakes Crossing Outlets gift cards can be redeemed at all stores and restaurants that accept American Express. 

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What do I do if I can't remember where I parked my car?

Great Lakes Crossing Outlet's Security Department can assist with locating your vehicle. Ask an officer for assistance or visit Guest Services in District/Entry 6 and Security will be contacted on your behalf.

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What do I do if my car won't start in the mall parking lot?

Security provides jumpstarts for vehicles parked in the mall parking lot. If you need assistance, visit the Security Office located in District 2 or Guest Services in District 6.

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Are pets allowed in the Center?

Only service dogs are allowed in the Center. All other pets brought into the Center must be in an enclosed carrier and approved by the Mall Management Office.

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Where are the ATMs?

ATM machines are located in District 3, at Entry 1, Entry 6, Entry 7 and in the Food Court.

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What is the distance around the Mall?

One lap with corridors = 1.02 Miles
One lap without corridors = 0.8 Mile

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Where is the mall Security Office located?

The mall Security Office is located in District 2.

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Do you have a discount card, coupons or coupon book for tourists?

The Great Lakes Crossing Outlets Passport to Shopping is our version of a discount card or coupon book. 

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Which stores sell dresses?

Dress Stores at Great Lakes Crossing Outlets

 

Formal Dresses (Wedding, Prom, Homecoming)

Banana Republic Factory Store
BCBGMAXAZRIA Factory Store
Burlington Coat Factory
Calvin Klein Company Store
Forever 21

Group USA

Lord & Taylor Outlet
Love Culture Outlet
Marshalls
Neiman Marcus Last Call Clearance Center
Saks Fifth Avenue OFF 5TH
TJ Maxx
Windsor Outlet

 

Casual Dresses (Seasonal)

bebe

American Eagle Outfitters

Banana Republic Factory Store

BCBGMAXAZRIA Factory Store

Brooks Brothers Factory Store

Burlington Coat Factory

Calvin Klein Company Store

Chico’s Outlet

Express

Forever 21

G By Guess

GAP Outlet

Group USA

H&M

Hugo Boss Factory Store

J. Crew

Jones New York Outlet

Kenneth Cole Outlet

Lacoste Outlet

Levi’s Outlet

Lord & Taylor Outlet
Love Culture Outlet

Marshalls

Michael Kors Outlet

Motherhood Maternity Outlet

Nautica Outlet

Neiman Marcus Last Call Clearance Center

New York & Company Outlet

Polo Ralph Lauren Factory Store

Saks Fifth Avenue OFF 5TH

Talbots Outlet

TJ Maxx

Tommy Hilfiger Company Store

Torrid

U.S. POLO ASSN.

Victoria’s Secret Outlet

Windsor Outlet

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How do I register my shopping group online?

You can register your group of 10 or more visitors on the Great Lakes Crossing Outlets Visitors page.

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Employment


Security Officer Posted Jul 16th

Universal Protection Service, the largest retail security provider in the industry, invites you to apply today to be one of our dynamic Professional Security Officers. At Universal Protection Service, our vision is to be exceptional--to maintain exceptional people, to provide exceptional service and to create exceptional results. Universal Protection Service seeks passionate applicants who love working with people.

The ideal candidate for the Retail Security Officer position is excellent with customers and has an impressive ability to communicate. This is a great opportunity to join Universal Protection Service, a dynamic high-powered security team focused on securing client properties while delivering exceptional customer service.

Driving is a requirement in most of our retail locations, you must be 21 or older with no points on your DMV to be cleared for our driving program.

The successful Retail Security Officer candidate is responsible for providing security services at assigned locations. Duties include, but are not limited to:

  • Foot or motor patrol of interior and exterior areas of assigned locations
  • Execute security services as outlined in site-specific Post orders and directed by Security Management
  • Observe and report suspicious activities and persons
  • Write detailed narrative reports and maintain daily activity reports (DARs)
  • Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance

Apply online http://www.universalpro.com/careers.html


Guest Services Representative Posted Jun 2nd

Must be available for a variety of shifts, including a mix of days, nights, and weekends.

Compensation for the part time guest service representative position is $9.00/hour.

Please email resume to greatlakescrossing@infoplaceusa.com, or faxgreatlakescrossing@infoplaceusa.com to (248) 745-8719

Attention: Guest Services, or bring a resume to the Guest Services Desk in Entrance 6 at

Great Lakes Crossing Outlets.

 

Qualifications:
• Strong customer service orientation and verbal communication skills

• Great multi-tasking skills, strong work ethic, and detail oriented
• Previous cash handling, and basic PC knowledge (Word, Excel, etc.)
• Professional appearance and presence with a courteous and friendly manner


Responsibilities:
• Greet customers in a friendly manner, and answer inbound calls at the Guest Services Desk

• Provide information to guests on stores and their locations, mall events, and mall updates

• Gather marketing information conducting guest surveys and with the Passport to Shopping program
• Process gift cards and Ticketmaster transactions

• Provide information regarding local hotels, attractions, transportation, and dining
• Troubleshoot and diffuse guest issues, answer guest inquiries, and provide guest comment cards
• Rent equipment (wheelchairs and electric scooters) to shoppers as needed

Apply at the Guest Services Desk in District 6.


Parking


With over 7,200 parking spaces, adjacent to six convenient mall entrances, parking is readily available for Great Lakes Crossing Outlets customers.

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